At JM Heritage Travels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and booking services.
1. Information We Collect
We collect information that you provide directly to us when you make a booking, inquire about our services, or contact us. This may include:
- Personal Identification: Name, email address, phone number (WhatsApp).
- Booking Details: Pickup/drop-off locations, dates, times, and vehicle preferences.
- Payment Information: We do not store credit card details on our servers. All online payments are processed securely through third-party payment gateways.
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings and reservations.
- Communicate with you regarding your trip details, confirmations, and updates.
- Provide customer support and respond to your inquiries.
- Improve our website and services based on user feedback.
- Comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Our drivers and transport partners strictly for the purpose of fulfilling your booking.
- Legal Requirements: If required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to access, correct, or delete your personal information held by us. You can contact us at any time to exercise these rights.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
JM Heritage Travels
Email: info@jmheritagetravels.com
Phone/WhatsApp: +94 77 360 3286
Last Updated: March 23, 2026